We want you to be confident in your purchase. Because airbags are safety components, all returns must follow the strict guidelines below.
1. Return Window
- Returns must be requested within 14 days of delivery.
- Requests outside this period will not be accepted. No exceptions.
2. Return Approval
- We'll review and approve your return request before you send the item back
- Please upload clear photos of the item with your request-returns without photos won’t be accepted.
3. Packaging & Condition of Returns
- All items must be returned in their original packaging. Returns sent back without original packaging will not be accepted.
- Items that have been altered, ormodified, as well as items that are not the original part shipped, are not eligible for a refund.
4. Shipping Costs & Exchanges
- Customeris responsible forreturn shipping.
- If an incorrect item was purchased, we will offer an exchange rather than a refund.
- For an exchange, you'll have the option to either:
- Ship the original item back first, and once received we will send out the correct item, OR
- Purchase the correct item in a new order and then return the original item for a refund.
- We will provide clear return instructions along with an RMA number. Please follow these steps carefully to ensure your exchange or refund is processed smoothly.
- Exchanges are subject to availability.
5. Damaged items
- We use industry-leading packing methods (foam-in-place and 200 lb. crush-test rated boxes) to ensure your order arrives safely.
- In the rare case that you receive a damaged or incorrect item, we will cover the return shipping.
- To process your request, you must provide detailed images and supporting information.
- All damaged or incorrect orders are subject to approval by DA Support team.
6. Non-Eligible Returns
- Returns outside of the 14-day window.
- Items modified, or damaged after delivery.
- Orders that do not meet the strict criteria outlined in our policy.
7. Refunds & Processing
- Refunds are issued only after the returned item is received.
- If approved, refunds are processed to your original payment method within 2 business days of receipt.